My name is James Schuld, but go by Jim, I am the owner and technician of Done Right Computer Repair. I have been working with computers since 1980 with the Apple ][ and have moved through to the current generations. I love what I do. I get great satisfaction from getting compliments for how quick the repair takes, answering questions, or just how well a machine is working upon completion. Most of my inquires for service are from word of mouth, which in it self is the best compliment I can receive. I believe that I provide the best no nonsense service for the individual user. I take every client's issue seriously, and my goal is to make sure that the client's machine is in 100% working order to the clients expectations, within reason. I am always up front as to the plan of action and the cost. I stay within budget. If unforeseen issues arrise during a repair, the client is notified first before any other action/purchase is taken. And if a purchase is needed, I will give different options and costs.